ACH Bank Payments

ACH Payments Overview

LodgeX PMS supports ACH (Automated Clearing House) bank transfers so tenants can pay rent electronically. This is the fastest and most convenient way for tenants to make payments.

How Tenants Set Up ACH

1. The tenant logs into their portal and clicks Link Bank Account.
2. They are guided through a secure bank verification process powered by Plaid. This verifies ownership of the account without exposing bank credentials.
3. Once verified, the bank account is saved and the tenant can make payments with a single click.

Making a Payment

From the tenant portal, the tenant clicks Make Payment, confirms the amount and bank account, and submits. The payment is processed through Dwolla and typically takes 2-3 business days to clear.

Payment Statuses

• Pending — The payment has been initiated but has not yet cleared.
• Completed — The funds have been transferred successfully.
• Failed — The payment could not be processed (insufficient funds, closed account, etc.).

For Property Managers

You can view all ACH payment activity from the Accounts section. Failed payments will show a reason and the tenant's balance will reflect the reversal automatically.